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PHOTO GUIDELINES

Poor Quality Image = Poor Quality Portrait

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Let's review the following tips and guidelines to make sure yours is just right:

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  • Take a photo or choose an existing photo that is taken in daylight or in a brightly lit room

  • Use a smartphone or high-quality camera

  • Ensure the image has not been taken from a social media platform, screenshotted, or has a filter over it (this ruins the quality)

  • Whole face and neck are visible

  • No shadows or blur. A clear photo!

  • Avoid overly filtered photos to ensure we correctly capture your pet's coloring

  • Make sure your pet is looking directly at the camera at eye level, facing forward. Other positions are acceptable, but your pet will be shown in that position in the final portrait.

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